Frequently Asked Questions
Find quick answers to common questions.
How do I book a property?+
Choose a property, select your dates and guests, then send a booking request. No payment is taken at this stage.
Is booking direct really better?+
Direct booking gives you direct host communication, a clear request workflow, and no unnecessary third-party markup.
What is your cancellation policy?+
Cancellation and refund terms vary by property and dates. The policy applying to your stay is shown before payment.
Do you accept long-term stays?+
Some homes may support longer stays. Send a request with your preferred dates so availability and terms can be reviewed.
Do you offer airport transfers?+
Airport transfers are not currently included. Your host can help point you toward local transportation options.
Are your properties family-friendly?+
Several homes welcome families, while the waterfront one-bedroom retreats are designed for couples. Check the listed guest capacity for each home.
What amenities are included?+
Amenities vary by property and are listed on each detail page. They can include pools, hot tubs, waterfront access, kitchens, Wi-Fi, parking, and workspaces.
Is housekeeping provided during the stay?+
The Airbnb listings disclose recurring services where applicable, such as pool and lawn care. Ask before booking if you need additional housekeeping.
Are pets allowed?+
Pet rules vary by home. Mention any pet in your request so the applicable policy can be confirmed before approval.
When do I receive check-in details?+
Paid and confirmed guests receive the exact address and property-specific arrival instructions two days before check-in.
Still have questions?